A Professional Breastfeeding Consultation Service
Crossville,
Alabama
256-528-7953
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Mothering From the Heart
A Professional Breastfeeding Consultation Service
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Shipping Products are shipped same day if they are received early enough and no later than next day. If an item is out of stock, you will be contacted with an option to cancel the order if necessary. Items are shipped via First Class, Priority Mail or UPS. Delivery time depends upon your location and the shipping method, but is usually around 3-5 business days. There is a flat rate S&H charge of $5.35 regardless of your order size within the Continental US. Actual shipping can many times cost more than what is charged, so if an item is returned, the refund would be less the actual shipping and insurance cost, not the charged amount of $5.35. If you need an item sooner, it can be shipped Express Mail
that would arrive next day or second day. Please contact me via phone if you
desire shipping to be upgraded to Express Mail. Items weighing 8oz or less would
cost $20.00 for Express; if the weight is over 8oz and under 2 lbs, it would
cost $22.00. Check your cost in USD with this Currency converter Returns We want you to be happy with your purchase. If you are not happy, we want to hear from you. If there was a packing error or damage in shipment of the product, we must be notified immediately upon receiving the item. Contact the manufacturer directly for defective products. Breastpumps are covered by the manufacturers warranty and they will vary according to which product is purchased. Any defective products also need to be reported to us! All returns must be unused, in the original packing and sealed for refund. All returns need to be received in RESALABLE condition in order to exchange or refund. If the retail packaging looks like it has been tampered with, then it will not be eligible for a refund. Due to problems with breastpump returns, I no longer accept returns on breastpumps. These are very expensive to ship and the ones I've had returned were NOT in condition to be resold. Since this is a Breastfeeding Business, many of the items sold are personal care items and due to FDA regulations, once the items are opened, they can't be returned. If an item is defective, we want to know and will help you through the manufacturer get a quick replacement. Some items are non returnable....Items that are not sold in retail packaging such as: spare parts to breastpumps, Haberman Feeders, Soft Feeders, Supplemental Nursers and other replacement parts. These items do not come sealed to begin with, so there is no way to prove they have not been used. All products sold will be new! If you are concerned at the time of purchase that you may need to return the item, please contact us to discuss the situation. No returns after 30 days from the purchase date. All returns must be approved before returning and the outside box must have the Return Authorization number easily visible. Any returns without the RA # will not be accepted. Any returns without a return address will not be accepted, but discarded immediatly and we will not be responsible for the lost product. All Returns are subject to a 10% restocking fee that will be deducted from the refund along with the actual shipping cost and insurance fees. The Bustier, Slings, and Bras may need to be exchanged if the wrong size is ordered. Items returned with stains, or smells or obvious signs of wear will not be allowed a refund. Until you are sure of the correct fit, keep them clean and return in the original packing and we will be happy to assist you! Many SlingEzee babyslings are drop shipped directly from Parenting Concepts, so if the sling has to be exchanged, the return shipping will be the responsibility of the buyer and the refund will be less the actual drop ship fee of $8.50 instead of the amount charged. If you find the exact product at a lower price from an authorized dealer online providing the same shipping service, please contact us to see if we can also meet the price at the time of ordering. Mothering From The Heart is owned by a
Lactation Consultant, Registered Nurse and mother of three breastfed children....currently nursing
the youngest, so questions about the products can be answered by a someone that
has used them or still using them!
Support your Local Lactation Consultant!
Make sure you are purchasing from an Authorized Dealer with Medela Inc.
for full warranty.
Click here to view Mothering From The Heart listed as an Authorized Dealer.
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